Keep a compliments book.
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Keep a compliments book.
Someone I respect once said, “that’s disingenuous”. He didn’t call *me* disingenuous, just the argument I was making. While it hurt me in the moment, on second-thought, he was right.
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Not deciding is often the same as deciding not to.
There is not ‘right’ or ‘wrong’ decision. Just decisions and consequences.
Read more about Not deciding is often the same as deciding not to.
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Write a good email subject line.
In essence, use the subject line like an executive summary of the email.
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End your emails with a question.
Saying “let me know your feedback” often elicits a nod. But asking “Does this work?” or “What do you think?” makes them think about it and commit to a response.
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Nothing is truly urgent.
If a customer tells you they needed something yesterday, laugh. Because it’s a joke. Everyone knows that you can’t get things done in the past.
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Why, oh why?
Of all the questions I’ve asked or answered, ‘why’ is the one I like most. There is nothing that clarifies things for me more than the ‘why’ question.
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Give feedback.
At the workplace, giving feedback isn’t treated as much as a skill as receiving it. And this can be such a hindrance to good collaboration.