Are you an executor or a problem solver?
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Are you an executor or a problem solver?
Neither of these approaches is right or wrong, good or bad. However, I’ve realized that executors and problem-solvers work best with two different kinds of customers.
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Communication is not about ‘conveying’. It is about being understood.
You’ve not communicated when you say / post something. You’ve communicated only when the intended recipient has heard and understood you.
Read more about Communication is not about ‘conveying’. It is about being understood.
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Do you resolve reviewer comments?
Many writers resolve reviewer comments, which is inefficient. It assumes you’ve resolved it. But you can’t decide that; the reviewer should.
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Are you taking enough notes?
Take good notes during conversations, it can save you a whole world of trouble. Here are some things I do while I’m on calls.
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Work towards not having to adjust.
As you grow in your career, begin to invest in not adjusting, not adjusting with what you have. Invest in setting yourself up better.
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Are meetings real work?
Today alone, I have six scheduled meetings as well as a couple of calls I need to return that I haven’t put on the calendar. Now, you’d understand why I’m asking the question, “are meetings real work?”
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Exclamation marks — how many is too many in an email?
A friend of mine wrote to me recently saying that her husband was called out by a colleague in another country for using “too many exclamation marks”. What is the etiquette on this, she asked.
Read more about Exclamation marks — how many is too many in an email?
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You cannot run a business without having difficult conversations.
Last week, I was whining to my husband about how I don’t want to work with a client because of clash of values, but don’t want to talk to them because they’ll further persuade me. And he went, “you cannot run a business without having difficult conversations.”
Read more about You cannot run a business without having difficult conversations.
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How many decisions can you make in a day?
On a regular basis, you are making hundreds of little decisions each day and it can be exhausting. Decision fatigue is a real thing.
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Close the damn loop.
It is only through proactive and considerate communication that you can build community, which is fundamental to growing your business.